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Customer Technical Support Engineer
City: Suzhou, Jiangsu Province, China
Department: Customer service department
Number of recruits: 5
Educational requirement: Technical secondary school or high school or above
Job Responsibility
- Responsible for and coordinate customer technical support, on-site installation guidance, on-site inspection and complete related reports;
- Responsible for and coordinate the customer's after-sales service work, take the initiative to return to check, and complete the report;
- Assist and support relevant departments of the company, feedback and deal with on-site quality problems;
- Participate in the trial assembly, commissioning and testing of new products in the factory;
- Participate in the performance test, type test, comprehensive performance test, quality sampling test of the motor in the factory, and complete the test report;
- Participate in the performance test of the fan on the air chamber in the factory and complete the test report.
Post Requirement
- Strong interpersonal communication skills;
- Strong hands-on ability, flexible mind, strong learning ability;
- Work conscientiously and have the spirit of hardship;
- Have a driver's license
- Master the assembly and installation process of the product
- Skill in product servicing and troubleshooting
- Can skillfully master the assembly and installation of products, as well as product maintenance and troubleshooting
Salary & Treatment
We offer you a generous salary package.
Monthly salary ¥6000~8000
(including travel allowance)
Five insurances and
one housing fund
Statutory annual leave
Other company benefits
