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Eurus offers top-notch pre-sales, in-sales, and post-sales services, performed by experts who are knowledgeable about products, application design, and operation management. Our team has a deep understanding of customer needs and can promptly and accurately respond to their demands and questions. This allows us to deliver fast and efficient service that exceeds customer expectations and ensures their satisfaction.
Pre-sales Services
Eurus' technical experts in pre-sales services possess not only product knowledge, but also expertise in farm production processes and application design for farming climate control. With our dedication, we strive to deliver customers a flexible, reliable, and competitive solution for optimal farm climate control.
In-sales Services
Eurus' in-sale service prioritizes customer satisfaction through the efficient and professional collaboration of our customer service and delivery teams. We also offer on-site installation guidance, training, and quality inspections to ensure customer satisfaction with the final product and service delivery.
Post-sales Services
Eurus' technical experts respond promptly and provide timely, accurate service to our customers.
We promise:
- "25" hours of professional technical service
- Post-sales service hotline (+86) 400-6198-580
- Product spare parts support within 24h(out of warehouse)
- Regular farm inspection and telephone visits
- Remote technical support by internet
- Provide equipment maintenance training to customers regularly
